Effective Date: August 4, 2025
Last Updated: August 4, 2025

J Santanna Realty (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jsantannarealty.com, engage with our real estate services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information from users:

a. Information You Provide Directly

• Full name

• Email address

• Phone number

• Mailing address

• Property preferences

• Budget or financial information

• Any other personal data submitted through forms, emails, or inquiries

b. Information Collected Automatically
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages you visit and links you click

• Date and time of visit

• Referral source

• Cookies and usage data

c. Information from Third Parties
We may receive information about you from:

• Real estate MLS/IDX partners

• Marketing or advertising platforms

• Social media accounts (if you interact with us through those platforms)

2. How We Use Your Information

We use your information for the following purposes:

• To provide real estate services and match you with suitable properties

• To respond to your inquiries and communicate with you

• To schedule appointments or showings

• To improve our website and services

• To send marketing and promotional communications (with consent where required)

• To comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following ways:

• Service Providers: With trusted vendors who assist with website hosting, CRM, email marketing, or analytics

• Real Estate Partners: With cooperating agents, brokers, title companies, or mortgage lenders when necessary

• Legal Compliance: If required by law, subpoena, or to protect our rights or safety

• Business Transfers: In the event of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Analyze traffic and usage

• Remember your preferences

• Serve retargeted ads through platforms like Google or Facebook

You can control cookie settings through your browser. Opting out may affect your experience on our website.

5. Your Privacy Rights (Including CCPA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect, use, and disclose

• Right to Delete: Request deletion of your personal information

• Right to Opt-Out: Stop the sale of your personal data (Note: we do not sell data)

• Right to Non-Discrimination: You will not be penalized for exercising your rights

To exercise any of these rights, please contact us using the information in Section 10.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children. If we learn that a child under 13 has submitted personal data, we will delete it promptly.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

J Santanna Realty
Email: info@jsantannareality.com
Website: https://jsantannarealty.com
Phone: (Insert phone number here)
Mailing Address: (Insert physical office address here)

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, practices, or services. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.